Help & Support

1.Contact us

Email support@bizobell.com — we usually reply within one working day. Please include the email or WhatsApp number on your account and, for a problem with content, a link to it.

2.Signing in

• Forgot your password? On the login screen tap Forgot password. We send a one-time code to your email and, if you have a verified number, to WhatsApp.
• Sign in another way. You can log in with email and password, a WhatsApp code, Google, or (in the iPhone app) Sign in with Apple.
• Not receiving codes? Check your spam folder, wait a minute before asking again, and make sure WhatsApp is installed on the number you entered.

3.Business pages

• Create a page: open the menu → Own a business? List it free, then add your details, logo and location.
• Team access: in Menu → Page access invite people as Admin, Ad Manager or Editor. Only the owner can delete the page.
• Verified badge: apply from your Dashboard by verifying your WhatsApp number and Google Business Profile or uploading a document.
• Offers and coupons: create an offer with an end time; customers grab a coupon code you redeem at your counter.

4.Reporting abuse

Bizobell has zero tolerance for objectionable content and abusive users. To report something:

1. Tap ⋯ on the post, reel, comment, review or business page.
2. Choose Report and pick a reason.

Reports are anonymous. Our moderation team reviews every report within 24 hours, removes content that breaks the community rules (see also our child safety standards) and suspends the accounts responsible. For anything urgent, or if you can't use the app, email support@bizobell.com.

5.Blocking

Tap ⋯ → Block on a business page, post or comment.

• Blocking a page hides its posts, reels, offers and stories from you and unfollows it.
• Blocking a person hides their comments and reviews, and stops them messaging, enquiring at, reviewing or commenting on pages you manage.

See and undo blocks in Settings → Blocked accounts.

6.Deleting your account

Go to Settings → Delete account, type DELETE and confirm. Your profile, posts, comments, reviews, coupons and any business page you own are deleted permanently. Enquiries you sent to other businesses are anonymised. You can also email support@bizobell.com from your account's address and we'll do it for you.

7.Privacy & policies

Read our Privacy Policy, Terms & Conditions and Terms of Service. Grievance Officer (Digital Nexus Media Pvt. Ltd.): support@bizobell.com.